Are you missing out on money in your business due to low levels of repeat business and customers referrals?
Don’t know how to WOW your customers?
Say goodbye to customer frustration and hello to growth, loyalty, and profits.
Learn how to GROW your customer base, ENGAGE your customers, and MAXIMIZE your profits!
Do you find dealing with customer complaints and tough situations emotionally and mentally draining?
Do a lot of your customers buy from you one time and not return?
Have you ever lost customers due to a customer service issue?
Do you sometimes feel like you’re constantly putting out customer fires?
Are you overwhelmed because resources are tight, you're wearing too many hats, and you’re still trying to provide top-notch service but customers are falling through the cracks?
I have a program for you that will teach you how to take the stress out of all of these situations (and more) and help you turn them around so you increase your profits!
The GEM Program consists of 12 modules.
You will receive access to one module each week for 12 weeks
You can learn at your own pace.
The GEM Program
A 12-week program that will provide you with the tools you need to encourage your customers to spend more money with you and sell your business for you.
Get ready to spend less money on ads trying to attract new customers!
Increased Credibility
Stand out from your competitors and earn the Small Business Customer Service Excellence Certificate of Completion after fully completing the course and the quizzes. Showcase your customized Customer Service Excellence Badge on your website to show your commitment to your customers.
Done-For-You Tools You Can Start Using Today
The GEM Program isn’t just ebooks, training videos, and handouts, it also includes 12 different policies already written for you that give you step-by-step directions on how to turn your business into a customer retention and referral machine. Just plug your company information into the templates and they are ready to implement!
Meetings with the expert:
Weekly live coaching sessions in a virtual group setting. Get your questions answered and customer issues handled.
The GEM Program isn’t
“Just a Course” – it will set you up with the tools you need to become a customer experience expert so that you out-sell your competition!
Downloadable e-books that span topics such as:
How to Make Customer Service a Unique Selling Proposition for Your Business
How to Get Your Customers to Spend More Money With You
Customer Retention Strategies
30 Ways to Impress Customers
How to Stand Out From Your Competition
And More…
Bonuses:
Email scripts and verbal scripts to help you respond to a variety of customer situations in a way that encourages customer retention and loyalty.
Various downloadable handouts that provide important information that complement each Masterclass
Learn how to use AI to improve your customer relationships
Extra Bonuses:
Training from Guest Experts in their field who teach about:
WOWing your Customers
How to Use Data to Improve Customer Experiences
How to Hire the Right Customer Support Representatives
Lifetime Access to all of the training materials in the training portal (once paid in full).
Access to a Private Facebook group to have your questions answered and receive additional training.
Here’s what you can expect from the GEM Program:
Feel empowered and confident in your ability to handle customer service challenges that come your way – even the difficult ones.
Experience a profound shift in your customer service approach, leading to higher engagement, satisfaction, and repeat business.
Become skilled at utilizing feedback and surveys to fine-tune your customer service approach, leading to data-driven decisions and improvements.
Learn how to turn 1-star reviews into 5-star endorsements as you consistently exceed customer expectations.
Experience a significant reduction in customer churn as your clients become loyal, long-term advocates.
Meet Your Instructor
Now, as a Customer Relations Consultant, I've made it my mission to provide you with precisely what you need to create the higher profits you want in your business. Whether you're struggling to GROW your customer base, ENGAGE your customers to reduce customer service headaches, or MAXIMIZE you profits so your business can scale, I have the solution.
Your frustrations and worries are about to take a back seat because you're on the verge of discovering an opportunity that will empower you, elevate your business, and deliver the results you've been wanting.
Welcome to the GEM Program, designed to address the exact pain points you're facing in your business. You will learn strategies you can implement immediately to help you grow your customer base and increase your profits!
I'm here to tell you that the solution to increasing your sales and profit (without trying to get new customers) is right here within your reach!
In the competitive world of business ownership, challenges seem to be around every corner. I know because I’ve been an entrepreneur and small business owner since I was 14. I have sold some of everything – Mary Kay, Tupperware, Amway, Jewelry, and Body wraps and more. I once started a professional organizing business to help people get rid of clutter, wrote and self-published a book about organizing, and I was a featured organizer on the TLC TV show
“Hoarding: Buried Alive”.
I even owned a lingerie business at one time. I spent most of my corporate career in pharmaceutical and healthcare business-to-business sales. After working for some of the biggest companies in the world and selling to a large variety of customers, I learned how to provide a very high level of customer service, create a customer experience that my clients raved about, and won many sales awards because of it.
It's on sale for $2997!
The cost of the program was originally $4997
ENROLL IN THE GEM PROGRAM TODAY!
OPTION 1
PAY IN FULL
ORIGINAL PRICE: $4997
40% OFF: $2997
OPTION 2
PAY IN 4 INSTALLMENTS
ORIGINAL PRICE: $4997
4 INSTALLMENTS OF $797:
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